What is the Returns & Exchange Policy?

We want you to be 100% satisfied with your purchase from Learning Resources. If for any reason you need to return an item, please complete our Returns Form and using the preprinted Returns Label return it to us via your local Post Office.
Please ensure the product is in a resalable condition and returned in its original packaging. We accept returns within three months after despatch.
We will refund you for the original price of the item or send you an exchange. You are responsible for any returned goods until they reach us so we recommend you obtain proof of postage. Returns and exchanges will be processed as soon as possible after arrival. We regret that postage, packaging and insurance costs of returns cannot be refunded. This does not affect your statutory rights.

Download a copy of our Returns Form here!

Spares & Replacements

Learning Resources will replace missing or damaged parts if notified within three months from the date of despatch.
Please call our Customer Service team on +44 (0)845 241 0484 Monday-Friday 8am-5pm (excluding Public Holidays) or email customerservice@learning-resources.co.uk providing your Order Number.