When will my order be despatched?
All orders placed before midday Monday – Thursday will be despatched within 48-hours.
Orders placed Friday – Sunday will be despatched the following Monday, or the next working day in case of Public Holidays.
Orders should be delivered within 2-4 days, however we cannot be held responsible for the service provided by our carrier which may be affected by unforeseen circumstances.
We do not deliver on weekends.
We make every effort to maintain stock of all items in our warehouse, however shortages may occur. If an item is out of stock we will provide you with our best estimate of expected delivery date.
Will I need to sign for my order?
Every order requires a signature upon delivery. If there isn’t anybody available to receive your order when we try to deliver, it will be returned to us. At this time we will contact you and arrange a refund of your order, less postage. If the products are still required, a new order will need to be placed.
What are the delivery charges?
The standard delivery charge for orders placed within the UK is £4.95
Orders over £50 inc VAT placed online will automatically qualify for free delivery
Free delivery is applied to offline orders over £75 inc VAT
Republic of Ireland (Eire):
We deliver to Republic of Ireland with a standard shipping charge of £15.
We deliver to all countries within the EU with a standard shipping charge of £25.
Rest of the world:
Please contact our Customer Service team on +44 (0) 845 241 0484, Monday – Friday 9am – 5pm (excluding Public Holidays) for a quote to ship in rest of world.