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Privacy and Security
Here at Learning Resources we want our customers to feel confident and safe whenever and however they shop with us. Therefore we have put in place a variety of tools to ensure your online privacy and security...

Contact Information

Learning Resources are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However, we recognise our obligations in updating and expanding this program to meet the demands of the GDPR and the UK’s Data Protection Bill. We are dedicated to safeguarding the personal information under our remit and in developing a data protection regime that is effective, fit for purpose and demonstrates an understanding of, and appreciation for the new Regulation. Our preparation and objectives for GDPR compliance have been summarised in this statement and include the development and implementation of new data protection roles, policies, procedures, controls and measures to ensure maximum and ongoing compliance.

The details we collect are only used to process your orders correctly. If you would like to receive further communication from us please sign up to receive our emails. You may opt-out of these at anytime by using the unsubscribe function in the emails you receive from us, or via our unsubscribe form.

WE DO NOT SELL THIS INFORMATION WITH ANY THIRD PARTIES

 

Payment Information
Our website uses SSL (Secure Sockets Layer) encryption technology to protect your payment details. This creates a secure link between your browser and our server so that your details can’t be decrypted by anyone else.
For additional security we do not store payment card details for future use. Customers are required to submit this information each time they order.

“Cookies”
We use the following types of cookies:
Facebook —  Advertising/Analytics
Google Analytics — Advertising/Analytics
Doubleclick — Advertising
Nr-data.net — performance data
We use cookies for two reasons on our site:

  1. CUSTOMER - this tracks a customer’s online activity ensuring we provide them with the best possible user experience based on their previous activity. The customer cookie auto-expires after 744 days.
  2. BASKET - this tracks the addition and deletion of items in a user’s cart. The cookie auto-expires after 60 days or when an order is completed.

Tracking codes are in place to track user activity in the Google Analytics programme. Such activity enables us to determine possible areas of improvement within our site as well as popular user activity and products.
We use remarketing codes (Google Ad Manager) to log when users view specific pages. These allow us to provide targeted advertising on other sites in the future in line with our visitor’s interests. To opt out of this activity please visit the Google Ad Manager or the Network Advertising Initiative opt-out page.

Managing Cookies
Most web browsers allow you to control which cookies are accepted via a settings interface – we've listed a few helpful articles on this:

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS

Google Analytics provides a browser plugin to prevent their Analytics cookies being placed https://tools.google.com/dlpage/gaoptout. Alternatively, you can change your browser settings to refuse the use of Analytics cookies.
For more information on Google Analytics cookies, see the official Google Analytics page.

By consenting to use this site, we will assume you are ok with our use of cookies, however, if you wish to find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.aboutcookies.org or www.allaboutcookies.org. Please be advised that most web browsers also allow some control of most cookies through your own browser settings.


Customer Reviews
When writing a customer review for a product within our site, you will be linked to a website ran by Bazaarvoice (formerly Power Reviews). This site gathers and transmits our customer reviews.
When placing your review you will be given the opportunity to add extra information about yourself, including photos and videos.
Upon submitting your review you are consenting to us using the content in further marketing activity and you understand that such content could be made publicly available.